TCP Logo

TCP Integrity Line

Whistleblowing: Filing complaints and reporting misconducts

With the vision to become a leading Thai enterprise on the global stage, TCP Group focuses on conducting our business with integrity, accountability and transparency.

TCP Integrity Line is a channel for all of TCP Group’s stakeholders to report a misconduct or file a complaint for incidences and behaviors which are non-compliant with the Group’s code of conduct, including corruption, so that we can take proper actions on such matters.

About complaint reporter and reporting scope

  • All of TCP Group’s stakeholders such as its employees, business partners and customers can file a complaint when they found or acknowledged or reasonably suspected of a misconduct or misbehavior which does not comply with the company’s regulations, code of conduct and good corporate governance and may jeopardize the integrity and benefits of TCP Group.
  • TCP Group’s employees may initially inform their supervisor a misconduct or misbehavior which they found, or directly file a complaint through the TCP Integrity Line.

Protection of the reporter

  • Complaints will be treated as strictly confidential.
  • The reporter who is TCP Group’s employee will not be punished or terminated or harmed should the complaint is filed with integrity.
  • The reporter who is an external stakeholder will be exempt from legal actions from the company if the complaint filing is done with integrity.

Channels to file complaints and report misconducts

  • Post : Send your mail to Internal Audit Department 288 Ekkachai Rd, Khlong Bang Phran, Bang Bon, Bangkok 10150
  • Email : internalaudit@tcp.com
  • Online : via this website. Please click on the button “Create a case” below

Process